Clwyd West MS Darren Millar has welcomed news that Santander are to provide a community banking service in Colwyn Bay Library following the closure of their Colwyn Bay branch next month.  

In April, the banking giant announced plans to shut 95 branches across the UK, as well as cutting hours at 36 sites.

Among those to close are the branches in Colwyn Bay, Caernarfon, and Holyhead.

Following news of the closure, Darren met with the company and urged them to consider providing a community banking facility, suggesting the town library as the ideal location. 

He is therefore delighted that they have acted on his suggestion and will be introducing a Community Banker at the library to provide face-to-face support for customers.

Darren said: 

“Like many, I was very concerned to learn that Santander would be closing its Colwyn Bay branch and called for a meeting with the bank. 

“During that meeting, I urged them to look at replacing the branch with a community service and suggested they considered the town’s library as a location. I am therefore extremely pleased that they listened and have now acted on my suggestion.  

“Their Community Banker will be available on Fridays between 9:30 and 17:00 from Friday 25th July at Colwyn Bay Library, which is situated on Woodland Road West.  

“Customers will still be able to continue to visit any of their other branches, and use Mobile, Online and Telephone Banking to manage their money at any time. They can also use their current or savings account card to manage their account at an ATM or a Post Office or attend local Banking Hubs. 

“They will be updating their customers who used the branch regularly to tell them about the Community Banker service. 

“Whilst I am never pleased to see banks closing in our towns, I wish to thank Santander for listening to the concerns raised and acting on calls for a community service.” 

The Colwyn Bay branch, at Penrhyn Road, will close on July 24, and the Community Banker service will be available from that time.